Frequently Asked Questions
Video is a big investment…we want you to feel prepared!
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We create brand films, social media content, hospitality and tourism videos, event coverage, interviews, piece-to-camera and property videos. We also work with trades, construction businesses and agencies needing a production partner.
Planning, filming, editing and drone coverage can be shaped around your project. Explore our video production services to see where we can help.
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You don’t need a finished brief. Tell us about your business, who you want to reach and what you want the content to achieve. We’ll help work out what’s worth creating and recommend a practical approach.
Try the Package Finder to explore your options, or get in touch for a chat.
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We combine video production with practical marketing thinking. Before filming, we consider what the content needs to do, who it’s for and where you’ll use it.
Ed brings hands-on experience in trades, hospitality and real estate, while Lindsay brings marketing strategy and campaign planning. We keep the process personal and straightforward, with a crew that suits the job.
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We’ll read through your enquiry and touch base to understand the project. We may ask about your goals, location, timing and the content you have in mind, then recommend a useful next step.
There’s no pressure to book. You can contact Ed by email, phone or the website form. If he’s on a shoot, he’ll respond when he can give your project proper attention.
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You can find our current packages and pricing on the rates page. If your project needs a different approach, let’s chat about the scope and we’ll recommend a suitable option.
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We agree on the goal and scope, plan what needs to be captured, then organise the shoot around your people and location. On the day, we give clear direction and keep things relaxed.
After filming, we edit the agreed videos, share them for review and work through feedback in line with your project scope. You’ll know what you’re receiving and what happens next.
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We start by agreeing on the scope, deliverables and timing. We’ll then send a quote and the booking terms, including the payment steps needed to secure your date.
For current packages and pricing, visit our rates page. Your quote and agreement will set out the details for your project.
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We’ll confirm the edited deliverables, raw footage access and usage arrangements in your quote and agreement. If you need footage for your own editor, paid advertising or future re-edits, let us know during planning so we can scope it properly.
Music, talent and other licensed material may have their own usage conditions. We’ll consider where the content will be used before production.
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Yes. We can help shape the message, plan interview questions or write a script that sounds like you. The starting point is what your audience needs to understand and what you want them to do next.
We’ll agree on the amount of scripting and planning needed for your project. A teleprompter can also help when it suits the delivery.
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That’s completely normal. Ed will explain the process, give simple direction and allow time to warm up. You don’t need to deliver everything perfectly in one take.
We can use conversational questions, short sections or a teleprompter where helpful. For a few practical tips, read how to feel comfortable in front of the camera.
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We’ll let you know what matters for your shoot. Usually that means having key spaces ready, letting staff know what’s happening and making sure the products, dishes, tools or people we need are available.
For interviews, have your key talking points ready and choose clothing that suits your brand without distracting patterns. We’ll help with the plan so you’re not left guessing.
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Yes. We can help decide what to create, who it’s for and how to use it across your marketing. That might mean planning a brand film, a series of social videos or different creative options for a campaign.
Lindsay can support content strategy and paid or organic campaign thinking where useful. We’ll agree on the level of strategy and planning your project needs.
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The right scope depends on your goals, locations, people involved and the finished content you need. We’ll recommend an approach rather than asking you to guess how many filming hours to book.
Explore the Package Finder for a starting point and visit our rates page for current packages and pricing.
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Yes. We’re based in the Byron Bay region and regularly work across the Northern Rivers and Gold Coast. We’re also available for productions Australia-wide, with international projects considered where the scope makes sense.
Tell us where the shoot is when you enquire so we can plan travel and logistics with you.
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Yes, with the right planning. We can capture material for a main film, shorter social edits and different advertising hooks during the same production.
Tell us which channels you’re using before the shoot. We’ll plan the shots, messages and formats around them and confirm the versions included in your scope.
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Yes. An ongoing content partnership can suit businesses that need fresh material regularly. It gives us a chance to plan ahead and build a content library around your business and campaigns.
We’ll first check whether ongoing production makes sense for your needs. See the rates page for current options, then let’s chat about the right approach.
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We plan around your service, staff and customers wherever practical. Ed’s hospitality background helps him understand the pace of a venue and why timing matters.
Before filming, we’ll agree on the dishes, spaces and people to capture, along with the best shoot window. Some shots may need a quieter period or a prepared area. Explore our hospitality video services.
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Yes. Ed holds a RePL drone pilot licence, and drone coverage can be planned where it adds something useful to the project.
Flying depends on the location, airspace, weather, permissions and operating conditions. We’ll check feasibility before confirming drone coverage and discuss other shots if flying isn’t suitable.
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Delivery timing depends on the scope, number of edits and production schedule. We’ll agree on a timeline for your project rather than give you a blanket promise.
If you have a launch, event or campaign deadline, tell us at the start. We’ll confirm what’s achievable before you book.
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Yes. Your quote or agreement will confirm the revision allowance and review process. We’ll ask for clear, consolidated feedback so the changes are easy to work through.
If you need extra versions or a significant change to the original brief, we’ll discuss the scope and timing before doing additional work.
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Yes. We create event highlights, interviews and piece-to-camera content. We’ll plan around the key moments, people and messages you need to capture.
Let us know if you need full speeches or continuous recordings, as these require a different setup from a highlights film. Explore our event videography and piece-to-camera services.
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Absolutely. We can work from your brief, collaborate on the creative direction or provide production support for an existing campaign.
Let us know who’s handling planning, approvals and editing, plus the formats and usage you need. We’ll agree on a clear handover so the content fits your team’s workflow.